If you have any issues, concerns, questions, critiques, or thoughts, we are happy to hear from you. We would also take a compliment if you have one, and would love permission to use your name. Please be patient with our response time. Though we are firmly-committed to customer service, five jobs between the two of us, four children, and the activities that come with that, may make our our response time a bit slower than we would like. Our apologies in advance.